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Compare online will services: a practical checklist
This is a comparison checklist, not a provider ranking. Use it to compare what is included, what support is available and the total cost before you choose.
Is it a good fit?Does the service explain who it is and is not designed for?
Human supportCan you ask a question, and is any legal review included?
Signing and storageWill you get practical instructions and know how to store the original?
When might the service not be suitable?
Look for a clear explanation of the circumstances the service cannot handle and what happens if your answers show that personal advice may help.
Who checks the information you provide?
Find out whether a person reviews your answers or finished document, what that review covers and whether it is included in the price.
What help is available if you get stuck?
Check how you can ask a question, who answers and whether support is available before and after payment.
What does the price include?
- Single will, mirror wills or another arrangement
- Human checking or legal review
- Signing and witnessing guidance
- Document delivery and extra copies
- Storage and future updates
- VAT or other charges
What else should you check?
- The cancellation and refund terms
- How the final document is delivered
- How the signed original should be stored
- Who provides the service and how to contact them
- Whether any update subscription renews automatically
Choose the guide you need
Before comparing prices
Decide what kind of support you want
Suitability comes first. Then compare support, checking and the complete price.