Start with a solicitor directory
Find a solicitor through the Law Society — external site. Search for your area and wills work. Contact a firm to check that it can help with your needs.
Check the firm’s name and contact details against the Solicitors Regulation Authority register. Do not rely only on a badge or a link in an unexpected message.
This route is for England and Wales. If you need help under Scottish or Northern Irish law, use the relevant national route.
Ask about experience that fits your needs
Tell the firm if you have children from an earlier relationship, an unmarried partner, assets abroad or someone who needs long-term support.
Ask who will do the work and who will answer your questions. If a trust, business or possible dispute is involved, check that the firm handles those issues.
You can speak to more than one firm before choosing. A clear explanation of the work can matter as much as the headline price.
Check the full cost and service
- Is the fee fixed, estimated or charged by the hour?
- Does the quoted total include VAT and any extra charges?
- Does it cover one will or a pair?
- How many meetings or changes are included?
- Will you receive help with signing?
- Does storage cost extra?
- What would future updates cost?
- How do you raise a concern or complaint?
Ask for the terms in writing before agreeing to the work. Let the firm know about any deadline, access need or preference for a phone, video or in-person meeting.
Bring a short outline of your wishes
List your close family, main assets and debts, and the people you want to inherit. Note who could carry out your wishes as executor, with a backup if possible.
Bring any existing will and mention earlier marriages, children or court orders that may matter. Ask which identity documents the firm needs.
Write down questions you find difficult. You can say that you are unsure. The first conversation should help you understand your options, not force you into a decision.
For a simple starting sheet, use our will planning checklist. Keep any personal notes privately.
Sources and page notes
Sources checked on 29 October 2026. These links explain the rules behind this guide.
