Plain-English information for England and Wales

Online wills, explained in plain English

The simple version

An online will is a way to create the document—not a different kind of will.

The service can help prepare the document, but completing online questions does not create a valid will. The final document must still be reviewed, signed and witnessed correctly.

You answer questionsThe service asks about your family, executors, gifts and wishes.
A document is createdCheck it carefully before anyone signs.
You sign it correctlyThe legal signing process still matters.

How does the process usually work?

An online service usually asks about your family, assets and wishes, then prepares a draft or document for you to review. Services differ, so check what human review or support is included.

  1. Answer questions about your circumstances and wishes
  2. Review the document and use any support included
  3. Receive or print the final document
  4. Sign it correctly, store the original safely and tell your executors where it is

When does the will become valid?

Completing the questions does not make a valid will. Follow the service's instructions for receiving or printing the final document, then sign it correctly with two adult witnesses.

Where are the limits?

A form only knows what you tell it. It may not spot a family risk, tax issue or uncertain intention unless a suitably qualified person reviews your answers.

Choose the guide you need

Questions about online wills

Does completing an online questionnaire make a valid will?

No. The final will must still be produced, reviewed and signed with two adult witnesses in accordance with the legal requirements.

Does every online service include a human review?

No. Services differ. Check who reviews your information, what the review covers and whether it is included in the price.

Choose with confidence

Would an online will fit your needs?

Use our short check before you compare providers.

Sources checked 18 August 2026