Plain-English information for England and Wales

Online wills, explained in plain English

The simple version

An online will is a way to create the document—not a different kind of will.

It must still express your wishes clearly and follow the same signing and witnessing rules.

You answer questionsThe service asks about your family, executors, gifts and wishes.
A document is createdCheck it carefully before anyone signs.
You sign it correctlyThe legal signing process still matters.

What are the benefits?

  • You can work at your own pace
  • The price may be lower than personal legal advice
  • The questions can help you organise your thoughts
  • You may be able to make updates through the service

Where are the limits?

A form only knows what you tell it. It may not spot a family risk, tax issue or uncertain intention unless the provider reviews your answers.

A useful rule

Use an online service for a situation it is designed to handle. Get personal advice when your wishes need exceptions, conditions or extra protection.

Choose with confidence

Would an online will fit your needs?

Use our short check before you compare providers.

Sources checked 13 July 2026